I have a Luke Skywalker Ep 6 & Sol 2 lightsaber, had some recent trouble with my Luke Saber but Sabers Pro helped alot. Really appreciate the fast and efficient service. Wise ones you are. May the Force Be With You. (GC Australia)
Fast delivery, great customer service, great quality and priced saber!! Definitely one of the most beautiful sabers in my collection. Comes with all the goodies shown in the description too. I look forward to purchasing more sabers for my collection from SabersPro!!
I order it and USPS had trouble and it didn't show up. I contacted support and they have resent it. It's not here yet but I'll let you know what I think about it one it shows up.
Satisfied with my purchase, but I contacted customer service because I ordered two sabers, one of the hilts has acted finicky since we got it. I haven’t gotten a single response to my concerns. So I only give three stars because the lack of customer service response.
Hello Reilly,
we normally reply under 8 hrs and are sorry we missed your tickets.
However, we could not find anything in our system under your name.
Our support team is already reaching out to you to provide assistance.
Doesn’t work unless plugged in
Hi Joseph, please reach out to our support team and we will help you out.
Its really nice but only have had it 14 days and it froze up on me wont turn off wont do anything.
Maxi, try taking out the battery and inserting it again. It will reset the saber and clear out this issue. You can also reach out to our support team and they will help us out.
This is my first sabers pro lightsaber, and I’m certain to buy another one, its blade lights up perfectly and is very strong. I’m also very impressed with how fast they shipped the product to me, it took nearly a week, and came in perfect condition.
I ended up putting a small fastener into one of the big fastener holes and it got stuck. You can’t expect people to understand what to do when you get a bunch of small metal pieces in a bag.
Amazing saber, REALLY loud too! My favorite feature is the swing motion as it’s able to synchronize with your every movement.
User instructions suck. Buttons aren’t labeled to identify which is pwr/aux.
So far, I haven’t managed to get the volume changed to anything other than ear shattering.
There is no USB / SD card adapter, so if you don’t have one (which has been provided with all other xenopixel sabers I’ve purchased), you’ll have to buy one
The placement of the hilt button is just bad design. You can’t grasp the saber without a hard plastic button getting in the way, preventing a solid grip on the hilt
Knowing what I know now, I wouldn’t purchase this saber.
Beyond that, the saber is well made
Absolutely love this saber. Definitely a huge plus is the hard case. Makes it way easier to take it with me anywhere. Definitely already ordered another from this company
I bought my very first saber, just for the sound to be super damaged. Its going on 3 days with no answer on returning this.
Received no manual but quality is very nice mostly. The button plate is held in by a spring which is odd. Pressing the button sometimes doesnt work
or its buggy. Not sure since i recieved no manual. & after only having it for a few hours the speaker audio started cutting in and out.
Side note: videos online show this saber have glowing green and red arrows that are useable as well. This does not.
Edit: Audio was due to low battery but still odd. Pleased with it mostly so far. Will edit review as time goes on
Very happy with the Falcon saber, also have the Sol saber. Equally happy. I kinda wish you gave pummel options.
Wonderful lightsaber!! My new favorite!! A++ to the customer support team as well. Very very helpful!!!
I ordered the Inquisitor for my son and he LOVES it. Very well made and the effects are just beautiful! Beside the point I had made a mistake when putting in my zipcode and they lost my package. I messaged them and they were prompt with their responses and very helpful. It was all in all a good experience ordering from them! The saber was beautiful and they were great people. Definitely will be ordering again!
