USB Legacy Charging Cable

I have two sets of Sabers. The Padawan which I purchased to share with my grandson as we both have Jedi outfits. I have two of them and decided to get a more adult saber that cost a couple hundred dollars more. Well the ADULT saber stopped working about 9 months in a 12 month warranty. Unfortunately due to life circumstances I was unable to reachout until approximately 1-2 months after the warranty expired, but I was optimistic in thinking the warranty would be honored since I was communicating with the company for a minimum of 10 emails back and forth to troubleshoot the Two Dar5h Maul hilts(in the picture). I also purchased a USB cable because I was unsure if the one I was using was the correct one, now I have two because the one I had was good to go. Well the last response I received was , it was out of warranty and there was nothing they could do other than offer me to their store and get a discounted saber. I am extremely disappointed and still am flabbergasted by the fact that the cheaper sabers are working fine. Ultimately I have two sabers that stopped working 9 months in and I have no way to repair them. Unfortunate that this company would do that to a disabled veteran who is raising twin 7 year old grandchildren. From my perspective as a customer who has spent nearly $1000 in their product this was a sad ending and could have been handled with more kindness.

Charger was great I think we may have a battery issue though

Used my free shop cash purchase something. It never came.

It got seized.

Rather basic.
It's a USB-A to USB-C cord.