Descripción
Core Type Explanation
When will my order ship?
Our orders usually take 2-3 days to ship.
How long does it take to deliver?
Most orders take 7-20 days to get delivered. Exceptions do happen occasionally.
Will I be able to track my order?
You will receive an order confirmation and shipping notification emails. Please check your spam folder after placing your order in case you did not receive the order confirmation email right away.
What if my order gets lost?
We partnered with Route to provide protection against order transit issues. You can add the optional protection to your items when you add them to cart.
Is it hard to assemble the saber?
Assembly just requires securing the blade in the hilt using the provided screws and allen ranch. You can watch a short video here.
What is the difference between Baselit and SN Pixel, Xenopixel and Proffie?
SN Pixel, Xenopixel and Proffie are types of Neopixel technology. It provides more realistic and hi end effects as compared to Baselit. You can read more about it here.
I still have more questions.
You can ask them via the chat option, by contacting us via support@saberspro.com or posting them on the Product Q&A section below.
Características de la placa Baselit
Características principales de Xenopixel V2
Hilt Specifications
Coupler:
Payment & Security
Su información de pago se procesa de forma segura. No almacenamos los detalles de la tarjeta de crédito ni tenemos acceso a la información de su tarjeta de crédito.
What's Included?
Your lightsaber order will come securely packaged in a special lightsaber box. The package includes a hilt, a blade, instruction manual and a charging cable.
* The content displayed here is an example. The actual hilt and content of your box will match your order.
Product Q&A
QUESTIONS & ANSWERS
Ask a Question-
Does the kyber chamber stay open or can it be closed/covered?
It stays open.
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Can the Crystal be removed from the chamber?
No.
Customer Reviews
I am hoping my saber doesn’t malfunction. I’ve seen so many reviews broken sabers, doa, doesn’t charge. This saber is an investment and I am hoping mines last. I do love it and it works flawlessly.
Brilliant saber!!!
I got it for Christmas, it being my first saber, I was blown away with the amazing features on this saber, My friend and I love battling with them, I have grown to love these sabers so much that I have recently gotten one and I am super hyped for its arrival.
My girlfriend got me this saber for my birthday, which was 6 months ago. When received, we weren’t able to assemble it. Like a part is missing, or something. After initially dealing with customer service, my girlfriend says that they told her they’d just send us a new base. Nothing ever happened. After many conversations and reviews being left and being told to check in with the shipping service, who are also, honestly, being unhelpful, we still are left with a non-functioning saber, and down about $200. We’ve tried looking up videos and fiddling with it the best we could, but to no avail. We’re not mechanics. We’re martial artists that are very active on social media, and just wanted something cool to play and make videos with. If there’s a simple fix for it, we’re happy to piece it together ourselves. We’re just tired of having a non-functioning lightsaber sitting in our bedroom after dropping a bunch of money on it and talking to several people about it multiple times. Any help will be appreciated.
Hello Jacob,
we are sorry about this.
I just sent you a private reply asking for your order number so I can investigate the situation.
We have been emailing for a week now with our order number to mage an exchange of light sabers but have received no response. Hoping that posting here will get a response. Wish there was a customer service number.
We are sorry there was a miscommunication issue. Please try reaching out through the live chat if the problem isn't solved still and I will relay the issue directly to our support team. No worries.