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Frequently Asked Questions
Shipping
95% of our orders arrive in 14 days or less from the time of delivery.
It depends on where you are. It usually takes 1-3 business days to process and ship your order. Our orders are fulfilled from locations in NJ, CA and Hong Kong. The delivery time is typically 3-10 days.
We utilize multiple carriers including UPS, USPS, FedEx, DHL and others. We will select the best carrier based on your location and best available warehouse. We will email you a tracking link once your order ships.
We provide free worldwide shipping on all orders. Please read more in our Shipping Policy.
Yes, we ship all over the world*. We provide free standard shipping on all orders.
* Due to high import duties or other regulations we are not able to ship to some locations. Please refer to our shipping policy for details.
Product
Yes you can. We have a free 30 day return policy. For more information please read the complete Return & Refund Policy.
We are working on personalization options and they should become available in the near future. Check back soon.
A soundfont is saber setting that affects how it sounds or lights up. Our sabers feature multiple pre-installed soundfonts so you can switch the saber to behave like sabers of many famous characters.
Our lightsabers come with a matching blade. The blade size is specified in product options. Most commonly it is 36" long and 1" diameter.
No, they are not compatible. A neopixel blade requires a neopixel (Xenopixel or Proffie) hilt in order to power it up.
Our sabers are constructed from strong materials such as T6 aircraft grade aluminum and polycarbonate blades. These are very strong materials unlike cheaper supermarket alternatives.
They are capable of heavy dueling. However, we strongly recommend to be careful, check that the blade is secured and wear protective gear.
Read more about saber dueling in this blog.
Many of our sabers can be connected to a form a double-bladed lightsaber, a.k.a a saber staff. Some models come with a connection enabled pommel, while others will require purchasing the connector separately. However, some high-end sabers have unique hilt designs that do not support double saber connection.
You can find connectable sabers in our staff picks collection.
The blades are easily removable. They can be removed or swapped using a small alen key and screws.